, Reviewed: What Our Customers are Saying, Reviewed: What Our Customers are Saying | GreyDock Blog
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We're committed to providing excellent service. See what our happy customers are saying!

At, it’s our goal to give our customers the service we’ve grown to expect from an online retailer. So far, we’re proud to say we’ve been meeting customer expectations, from our easy to shop site design or the one-on-one help our customer service team is happy to provide.

The following reviews come straight from Google’s Customer Reviews program that collects feedback from our previous customers.

So don’t take our word for it—see what they’re saying:

I could not be more happy with this company’s customer service. The description provided me with enough information to order the exact item I needed. Great communication by email through all phases of shipment and it arrived a day earlier than expected by u.s. mail. I’m thankful I found this supplier online. Highly recommend.
August 2021

The transaction was perfect. No room for improvement. This is my second order with them within a year. It will not be my last.
October 2020

I found exactly what I had been looking for at a great price. Even though I chose regular shipping I received my order in 3 days. Order process was easy and quick.
November 2018

This is the second time I ordered from them. One item was broken, when I called, they told me they would send a replacement. Excellent customer service!
March 2017

I couldn't be happier. With their user friendly website, fair prices and fast shipping, I'll definitely be a returning customer.
September 2021

Easy ordering, good selection on website. Compare feature is helpful. Last item delivered today, just when they said it would come. Everything arrived in good condition and I look forward to new lighting in the kitchen.
August 2018

Product was exactly what i ordered and got here on the day they said. Overall great experience!!!
February 2021

Just the products I needed and fast delivery. If I ever need products like this again, will be my first choice.
June 2018

I'm glad there is an online store dedicated to plumbing projects. It's nice to be able to order tools particular to the job.
October 2017

I found exactly what I wanted, at a great price, and the faucet arrived in a very timely fashion, even in the midst of Covid-19. Thank you.
September 2020

4th time I have purchased from GreyDock. Each time I have got what I needed quickly and as described. I would indeed recommend them as a place for home items.
May 2018

My order was received quickly, and the hardware I ordered was individually packaged and looked great. I will definitely use again.
May 2021

Love the lights we got! The representatives were very helpful in placing my phone order and they shipped quickly!
February 2021

On the Dock | Home Decor Inspiration & Advice | GreyDock Blog

We pride ourselves on fostering a positive customer experience. If you have any questions or have had a less than satisfactory experience, we're here to help! Fill out our contact form and one of our customer service reps will get back to you shortly.

*Updated September 2021

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